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Home Service Expert

From Humble Beginnings to Business Success with Ismael Valdez

πŸ“… June 16, 2025 ⏱️ 56:33 🎀 Ismael Valdez, Tommy Mello

Chapters

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  • 0:00
    Meet Ismael Valdez & the Nuve bet
  • 3:48
    Wired for competition
  • 7:37
    What shop tours taught him
  • 11:26
    Why he started Home Service Freedom
  • 18:59
    Don't fall in love with the private-jet dream
  • 22:48
    The Ken Goodrich school of operators
  • 26:36
    Stepping down to chase a bigger vision
  • 30:28
    Raising kids who aren't entitled
  • 34:17
    Building lions on your team
  • 41:53
    Living for the business conversation
  • 45:38
    Earn the right to add a second trade or location
  • 53:11
    Nuve: monitoring units before they fail

Speakers

I
Ismael Valdez
Founder & CEO, NexGen Air Conditioning; Founder, Nuve
T
Tommy Mello
Host / Founder, A1 Garage Door Service

Key Takeaways

✦

Ismael Valdez came to the US from Mitras, Mexico at age six and started his career selling parts in a warehouse at Howard Industries before founding NexGen Air Conditioning.

✦

He's now building Nuve, a smart thermostat and platform designed to help home service companies monitor HVAC units remotely and catch problems before they fail.

✦

His relentless competitiveness β€” always hunting for the next challenge β€” is what he credits for the heights he's reached and the companies he's growing.

✦

He warns operators not to fall in love with the private-jet dream and sign their life away; real operations and substance matter far more than the show.

✦

Raising kids and building a team both take intentional effort so people don't grow entitled β€” you have to teach them to be lions, then keep giving them room to grow.

✦

Acting decisively on a wrong hire matters β€” letting a bad fit linger disheartens the whole tribe, and you always wish you'd moved months sooner.

✦

Before adding a second trade or a new location, you need a structured management system already producing profit; expanding without that foundation is dangerous.

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