You Need to Cut My Lawn Higher!
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Key Takeaways
Utilize a pre-billing system for monthly services to ensure consistent cash flow, clearly communicating payment terms and due dates to clients.
Implement a reasonable late fee (e.g., $10-$15) and enforce it consistently to encourage timely payments and avoid becoming a client's bank.
Offer multiple convenient payment options (e.g., Venmo, Zelle, cash, check) but limit the number to avoid excessive administrative work searching for payments across too many platforms.
For new or small operations, use free or low-cost invoicing software like Yardbook to professionalize billing and manage client information effectively.
When facing challenging overgrown jobs, bid them carefully, considering the extra time, specialized equipment (like a Ventrac tough cut deck), and potential hazards (e.g., poison ivy) involved, and charge accordingly.
Advise clients on the benefits of mowing higher (3.5-4 inches) for improved lawn health, moisture retention, and weed prevention, even if it initially looks longer.
Consider incorporating credit card processing fees into your pricing if you decide to accept them, after carefully reviewing the percentage and any hidden fees associated with reward cards.
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