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Build It To Sell It Growth

Why I Charge the Most—and Still Get the Job EVERY TIME!

📅 August 7, 2025 ⏱️ 51:45 🎤 Lance Bachmann, Steve Griggs

Chapters

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  • 0:00
    Introduction to Steve Griggs
    Lance introduces Steve Griggs, a luxury landscape architect known for being the most expensive but consistently getting the job.
  • 0:33
    Steve Griggs' Business Model
    Steve explains his unique business model of designing projects and bringing in trade partners for execution, focusing on high-end outdoor living spaces.
  • 3:05
    Selling Projects, Not Time
    Steve and Lance discuss the importance of selling projects and outcomes rather than time, emphasizing the value of experience.
  • 7:50
    Scaling and Asset Building
    Lance advises Steve on scaling his business to create a sellable asset, suggesting duplication of his expertise and growth in his fencing company.
  • 10:12
    The 'George Fox' Method
    Steve shares the 'George Fox' method, illustrating how high-priced, quality work can lead to a desirable lifestyle with fewer, more profitable jobs.
  • 17:36
    Value of Long-Term Relationships
    Steve emphasizes the importance of long-term client relationships and providing exceptional service to high-end clients.
  • 28:10
    Fencing Business Growth
    Steve details how his fencing company, initially started for his own needs, has grown into a successful, scalable venture.
  • 34:09
    Why High-End Clients
    Steve and Lance discuss the benefits and myths of working with luxury clients, highlighting their desire for hassle-free, quality service.
  • 44:50
    Maintaining High Standards
    Steve underscores the importance of maintaining high standards in all aspects of his work, even for seemingly small details, to ensure client satisfaction.

Speakers

L
Lance Bachmann
Host
S
Steve Griggs
Landscape Architect

Key Takeaways

Focus on selling the complete project and outcome, not time, to provide higher value and avoid hourly rate limitations.

Differentiate your service by offering exceptional execution, as many competitors may have good ideas but lack the ability to implement them effectively.

Cultivate long-term relationships with high-end clients by going above and beyond, even replacing un-warrantied items, to build trust and ensure repeat business.

Consider diversifying into related, scalable businesses, like Steve's fencing company, that can generate revenue with less personal involvement and higher profit margins.

Leverage marketing and branding (like writing a book or appearing on TV) to establish credibility and justify higher pricing in the luxury market.

Streamline your business operations to keep overhead low, allowing for higher profit margins and the ability to focus on high-ticket projects.

Do not be afraid to charge premium prices for premium service; identify your ideal client and cater specifically to their desire for quality and convenience, not just cost.

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