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Can't Stop the Growth Growth

The Future of Home Service Marketing with Jason Price | My Plumber PLUS

πŸ“… August 14, 2025 ⏱️ 38:02 🎀 Chad Peterman, Katie Donovan, Jason Price

Chapters

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  • 0:00
    Introduction & Background
    Host Chad Peterman and guest Katie Donovan introduce Jason Price, Director of Marketing at My Plumber Plus, and his unique background before joining the home services industry.
  • 3:37
    Early Challenges & Mentors
    Jason discusses the initial hurdles of entering home services and highlights the invaluable role of mentors like Wendell Presgrave, Mark Presgrave, and Phil Hopkins, as well as Katie Donovan herself.
  • 10:22
    Peer Groups & AI Adoption
    Jason emphasizes the significance of peer groups for shared learning and introduces his early adoption of AI, discussing how he formed an AI advisory group for home service professionals.
  • 15:50
    KPIs & AI Integration
    The discussion shifts to key performance indicators (KPIs) in digital marketing and how AI can be integrated into workflows, using examples like custom GPTs and SMS/email automation.
  • 24:54
    Leadership & Encouragement
    Jason shares his philosophy on leadership, emphasizing servant leadership and the power of encouraging and recognizing positive contributions within a team.
  • 29:42
    AI Prompt Engineering Insights
    Katie and Jason discuss the critical importance of careful prompt engineering in AI, reflecting on how personal biases or subtle wording can significantly impact AI outputs.
  • 37:15
    Lightning Round & Advice
    Jason participates in a rapid-fire question segment, sharing his morning routine, essential business tools, greatest strength, and advice for new entrepreneurs.
  • 42:37
    Unwinding & Future Directions
    Jason reveals his favorite way to unwind and where to find him online, offering his one-word description of his business journey so far: 'fun'.

Speakers

C
Chad Peterman
Host
K
Katie Donovan
Host β€” CEO of Camp Digital
J
Jason Price
Director of Marketing at My Plumber Plus

Key Takeaways

✦

Cultivate a mentor network and actively participate in peer groups to accelerate learning and overcome challenges in the home services industry.

✦

Embrace AI by experimenting with tools like ChatGPT or Gemini to identify problems AI can solve, and consider forming an internal AI advisory group.

✦

Monitor key performance indicators (KPIs) daily, weekly, and monthly, especially conversion rates, click-through rates, and ROI, and act quickly if a KPI underperforms for three consecutive days.

✦

Prioritize servant leadership and consistently encourage team members by catching them doing something right to build emotional bank accounts and improve retention.

✦

Leverage AI for efficiency by integrating it into existing tools like SMS/email automation platforms (e.g., Hatch or Chirp) to add intelligence to standard workflows and enable bookable actions.

✦

When using AI, practice careful prompt engineering; even subtle phrasing can significantly impact outcomes, so experiment and refine your inputs.

✦

Start your day with a gratitude practice and use AI tools like Chat GPT's voice mode during commutes for brainstorming and preparation, turning travel time into productive thought sessions.

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