The 5 Numbers Every Roofing Contractor Must Track with Jon Broce
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Key Takeaways
Prioritize profit over revenue: Focus on increasing profitability percentage rather than just top-line revenue, as higher profit margins provide more stability and breathing room for the business.
Know your numbers deeply: Understand GAAP accounting, track installed revenue per day, and analyze historical data (at least 5 years) to accurately forecast and manage your business's financial health.
Implement the 'Know Your Numbers 5x5' strategy: Aim for 5% incremental improvements in five key areas: lead-to-set conversion, appointment-to-close rate, reducing Cost of Goods Sold (COGS), increasing average ticket size, and boosting bottom-line profit.
Optimize your set rate: This is a critical, often overlooked lever. Improve your call handling, scripting, and lead attribution to maximize the conversion of leads into scheduled appointments.
Strategically reduce COGS: Look beyond just beating down suppliers. Implement efficiency measures, like on-site supervisors for material management, to reduce waste and improve job cost control.
Embrace financing as a profit driver: Integrate financing fees into your job pricing (as a cost of goods, not overhead) to improve cash flow, reduce Accounts Receivable, and close more deals, understanding that it's a net gain despite the fee.
Build a culture of accountability: Use group settings and software tools to ensure team members are tracking and acting on key metrics, fostering a culture where data drives performance.
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