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Big Roofs Podcast Growth

Take Control of Your Roofing Business w/ Brad Akers | Ep. 46

⏱️ 38:16 🎀 Christopher Scoville, Brad Akers
AUDIO EPISODE
Take Control of Your Roofing Business w/ Brad Akers | Ep. 46
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Chapters

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  • 0:46
    Brad's Journey & Focus
    Brad Akers shares his background, from working at SRS to owning marketing and roofing companies, and how his experiences led him to focus on helping contractors build organized processes.
  • 4:45
    Evolving Client Support
    Brad discusses how his business model has evolved to provide continuous support to clients, moving from defined programs to a 'built right path' that includes fractional CMO services for scaling.
  • 15:22
    Ideal Client Profile
    Brad outlines his ideal client as a 'referral-worthy' contractor focused on exceptional customer experience, who is looking to capitalize on and extend that reputation.
  • 23:35
    Core Business Philosophy
    Brad's core philosophy centers on empowering contractors to be in control, self-sufficient, predictable, and scalable by mastering internal processes for growth rather than external dependencies.
  • 35:10
    Confidence & Clarity
    The host highlights that Brad's training instills confidence and clarity, particularly regarding customer acquisition costs and implementing effective marketing strategies like postcards and yard signs.
  • 52:17
    One Actionable Tip
    Brad offers a key actionable tip: proactively identify and address potential neighbor nuisances during inspections and builds to build goodwill and establish trust before any sales conversation.
  • 1:05:23
    Empathy and Relationships
    The host emphasizes that Brad's advice is rooted in empathy, focusing on building relationships and positive impressions with neighbors to ultimately boost referrals and positive reviews.
  • 1:12:10
    Motivation & Leverage
    Brad explains that 'money is a bad motivator' and advocates for a more sophisticated approach to growth, emphasizing creating leverage through efficient processes and capitalizing on existing sales opportunities.

Speakers

C
Christopher Scoville
Host
B
Brad Akers

Key Takeaways

✦

Prioritize organized processes and internal control over external marketing agencies to ensure predictable and scalable growth in your roofing business.

✦

Define your ideal client as 'referral-worthy' contractors committed to delivering exceptional customer experiences, and then build systems to extend that reputation.

✦

Proactively address potential inconveniences for neighbors during job sites (e.g., drone usage, material deliveries) to build goodwill and differentiate your company.

✦

Don't rely solely on word-of-mouth; create easy ways for neighbors to remember your company, such as branded marketing materials for their fridge.

✦

Implement automated follow-up systems for proposals and leads to avoid missing sales opportunities and reduce mental overhead for your team.

✦

Leverage every inspection and build as an opportunity to build relationships with potential future clients, even if it doesn't lead to an immediate sale.

✦

Shift your mindset from just making money to understanding your 'why' and fostering community relationships, which will naturally lead to more referrals and less reliance on cold lead generation.

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