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Home Service Expert

Special Family Q&A with Tommy Mello’s Niece and Nephews!

πŸ“… May 12, 2025 ⏱️ 35:30 🎀 Tommy Mello, Emma, Nate, Ty

Chapters

Click to jump to section

  • 0:00
    Meet Emma, Nate, and Ty β€” the family book club
  • 2:08
    "Go for No": yes is the destination, no is the path
  • 6:33
    Is hearing 'no' a sign of failure? (true/false)
  • 8:49
    Would you keep working if you had millions?
  • 11:02
    Seeking 'no' to grow in sales and service
  • 13:15
    Fear of judgment and keeping up with the Joneses
  • 15:27
    Nate's web-design agency pitch practice
  • 22:08
    The used-car lowball-offer numbers game
  • 26:31
    Say 'investment,' not 'cost'
  • 28:47
    Courage isn't the absence of fear
  • 33:07
    Friends can teach you to fear rejection
  • 35:18
    Get your kids and nieces/nephews reading these books

Speakers

T
Tommy Mello
Host, A1 Garage Door Service
E
Emma
Tommy's Niece
N
Nate
Tommy's Nephew
T
Ty
Tommy's Nephew

Key Takeaways

✦

Start teaching kids business early β€” a family book club reading 'Go for No' and Rich Dad Poor Dad can be a genuine game changer.

✦

'Yes is the destination, no is how you get there' β€” hearing 'no' isn't failure, it means you're pushing to make more asks.

✦

Always make the offer β€” most people never upsell (like a garage door part) simply because they never ask.

✦

Fear of rejection is really fear of what others think β€” society, and even your friends, can condition you to avoid the ask.

✦

Courage isn't the absence of fear β€” it's doing the thing even though you're afraid of it.

✦

Sales language matters β€” say 'investment,' not 'cost,' when you present the price.

✦

Persistence is a numbers game β€” make 40 lowball offers and the one 'yes' can be the win (the used-car flipping example).

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