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Toolbox for the Trades Growth

Pantheon 2025: Find Your Most Profitable Path of Least Resistance

⏱️ 34:25 🎀 Jackie Aubel, Mitch Burner
AUDIO EPISODE
Pantheon 2025: Find Your Most Profitable Path of Least Resistance
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Chapters

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  • 0:00
    Pricing for Future Growth
    Mitch emphasizes the importance of pricing services not for current status, but for future growth and expansion.
  • 0:38
    Road Trip Memories
    Mitch recounts his memorable American road trip experience, highlighting the authentic barbecue scene in Austin, Texas.
  • 0:54
    Journey to the Trades
    Mitch details his unconventional path into plumbing, from the music and chef industries, and how his prior experiences unexpectedly prepared him.
  • 1:42
    Discovering ServiceTitan's Potential
    Mitch shares how discovering large plumbing companies and ServiceTitan's content inspired him to consider the immense potential in the trades, leading him to co-found Legendary Plumbing with his brother.
  • 24:55
    Niche & Scalability
    Mitch explains how they refined their business by eliminating non-scalable services and focusing on repeatable, teachable, and profitable plumbing, electrical, and handyman tasks.
  • 46:49
    Hindsight and Pricing Advice
    Mitch reflects on early business decisions and advises new contractors to prioritize accurate financial numbers and price for future growth from day one.
  • 57:18
    Australian Market & ServiceTitan
    Mitch discusses the unique aspects of the Australian market, its slower tech adoption compared to the US, and his persistence in bringing ServiceTitan to Australia for scalability.
  • 1:08:44
    Overcoming Challenges with Optimism
    Mitch shares how his inherent optimism and belief in the trades' potential helped him navigate personal and business challenges, maintaining focus on long-term goals.
  • 1:13:41
    Future Hub-and-Spoke Model
    Mitch outlines Legendary Plumbing's ambitious five-year plan to expand into 20 small, interlinked branches in Victoria, offering ownership to employees.

Speakers

J
Jackie Aubel
Host
M
Mitch Burner
Owner of Legendary Plumbing

Key Takeaways

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Always price your services for where you want your business to go, not just where it currently is, to ensure future growth and capital accumulation.

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Actively seek and leverage educational content and tools (like those from ServiceTitan or financial experts) to build strong foundational business pillars early on.

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Systematically identify and eliminate services or processes that are not scalable, even if they are currently profitable, to simplify operations and enhance long-term growth.

✦

Consistently audit your profitability by asking 'Is it right?' to ensure that every service genuinely contributes to your bottom line, preventing stagnation.

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Cultivate an 'eternally optimistic' mindset; embrace challenges as temporary setbacks, remembering that good times often follow difficult periods in business.

✦

For businesses looking to grow, prioritize getting financial numbers right from the outset to ensure sufficient capital for hiring, investing, and supporting employees and customers.

✦

Consider a hub-and-spoke model for expansion, focusing on smaller, localized branches that can foster strong culture and offer ownership opportunities to key employees.

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