How to Build Great Team Leaders (Because You Won’t Find Them) with Marty Grunder
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Key Takeaways
You won't find great team leaders; you must develop them by investing in training and mentoring programs within your company.
Teach your team leaders to plan for tomorrow today by reviewing work tickets, verifying materials, equipment, and permits, and identifying potential problems the day before.
Emphasize safety above all else; ensure daily safety checks, reminders, and a culture where near-misses are teaching opportunities, not just lucky escapes.
Train team leaders to lead people, not just jobs, by coaching, teaching, and asking questions to foster team development and problem-solving skills.
Cultivate an 'owner's mindset' in your team leaders, encouraging them to understand profit, minimize waste, care for equipment, and protect customer property.
Implement daily practices for team leaders to own the morning by arriving early, ensuring trucks and equipment are ready, and reviewing the daily plan with the crew.
Stress the importance of professional job closeouts, where team leaders walk the site, ensure quality, take photos, and plan for any necessary follow-up before leaving.
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