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How to Build a Destination Company | Hardscape Growth EP40

πŸ“… May 6, 2022 ⏱️ 46:50 🎀 Alex Cadieux, Matt Heiner

Chapters

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  • 0:00
    Building a Destination Company
    Matt Heiner shares his journey from starting with nothing to building a company that attracts top talent.
  • 0:28
    Brand and Employee Attraction
    Matt explains how brand, traditionally for clients, is now crucial for attracting and retaining employees.
  • 0:56
    Core Values in Action
    Matt details his company's core values, including 'win-win relationships' and 'excellence is essential,' and how they guide decisions and employee development.
  • 1:45
    Company Awards and Culture
    Matt describes how core values are reinforced through company awards, fostering healthy competition and recognition.
  • 2:39
    Leadership and Vision
    Matt discusses his management style, focusing on "management by wandering around" and painting a big vision for his team.
  • 3:16
    Handling Employee Fit
    Matt shares his experience with letting go of skilled employees who don't align with company values, prioritizing cultural fit.
  • 3:56
    Outsourcing HR for Growth
    Matt explains how outsourcing HR helps him focus on growth by efficiently finding and screening new hires.
  • 4:40
    Attracting to the Trades
    Matt advocates for promoting the trades as a viable and rewarding career path through social media.
  • 5:05
    Authenticity in Social Media
    Matt shares insights on creating engaging and authentic social media content that resonates beyond business.
  • 5:41
    Sales Process and Design
    Matt outlines his sales process from discovery calls to design, including subcontracting 3D rendering for polished presentations.

Speakers

A
Alex Cadieux
Host
M
Matt Heiner
Owner, Heiner Outdoor Living

Key Takeaways

✦

Focus on building a strong company brand that attracts potential employees, not just clients, leveraging social media to showcase company culture and leadership.

✦

Define and embed core values into every aspect of your business, using them as a compass for decision-making and a tool for employee guidance and training.

✦

Implement a recognition program, such as company awards tied to core values, to foster internal competition, boost morale, and reinforce desired behaviors.

✦

Actively manage by "wandering around" and engaging in conversations with your team to maintain a pulse on employee sentiment and company culture.

✦

Be prepared to make tough decisions about parting ways with skilled employees who don't align with your core values to protect your company culture.

✦

Consider outsourcing specialized functions like HR or 3D design to leverage expert skills and allow you to focus on core business growth.

✦

Streamline your sales process by pre-qualifying leads with discovery calls and charging for design services, incorporating the cost into the project to ensure commitment.

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