Fixing Team Dysfunction With Vulnerability-Based Trust | Andrew Hasty

Cultivate vulnerability-based trust within your team: Encourage open admission of mistakes and shortcomings, setting the example as a leader.

Address team dysfunction at its root: Recognize that lack of trust, not resources or talent, often underlies team failures in the contracting business.

Promote a culture of openness, not perfection: Instead of demanding perfect answers, create an environment where admitting 'I don't know' is acceptable and leads to collaborative problem-solving.

Lead by example in embracing feedback: Demonstrate a willingness to receive criticism, explore it, and own it, encouraging your team to do the same for continuous improvement.

Delegate to empower your team: Overcoming the fear of failure and over-engineering means delegating tasks, allowing team members to develop and add more value.

Understand the 'trust fall' principle: Recognize that for your team to be vulnerable and grow, you must first take the 'fall' by revealing your own imperfections and trust that they will support you.

Shift focus from covering up to solving problems: By fostering vulnerability, teams can spend less energy hiding issues and more on effectively resolving them, improving overall efficiency and customer satisfaction.