Costs Change, So Should Your Estimates | Hardscape Growth EP47

Build a contingency into your estimates, typically around 30% markup on materials, to absorb fluctuating costs and unexpected project expenses.

Educate clients proactively about material price volatility and lead times; encourage immediate commitment and material ordering to lock in prices.

Cultivate strong relationships with suppliers to secure materials in advance and ensure timely delivery, which helps protect both your profits and client satisfaction.

Approach sales with a mindset of making a friend and understanding client needs, rather than just closing a deal, to build long-term trust and repeat business.

Be upfront and transparent about project costs, financing options, and the possibility of phasing projects to manage client budgets effectively without compromising quality.

Know your numbers meticulously; don't underprice your services out of fear of an economic downturn, as this can lead to business failure.

Always present the full scope of a project, including potential add-ons like lighting or fire features, in the initial proposal to set realistic expectations and avoid later complications.