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The American Contractor Show

2020 4th Quarter RUSH! – Jim Johnson

πŸ“… October 8, 2020 ⏱️ 32:13 🎀 John Dye, Jim Johnson

Chapters

Click to jump to section

  • 0:00
    Q4 as the fourth quarter: calling a timeout
  • 1:36
    Welcoming head coach Jim Johnson
  • 3:50
    The sell it / build it / collect it micro-year
  • 5:58
    The Minneapolis origin & 30 in 30
  • 7:03
    Fill the pipeline: follow up with everyone
  • 9:43
    Calling back the 'wait till storm season' list
  • 11:22
    Backlog, expectations & carrying jobs to spring
  • 12:59
    Collections: Thanksgiving vs. Black Friday
  • 14:06
    Winter warranty & preventing attrition
  • 15:09
    Creative Black Friday marketing offers
  • 16:44
    Don't coast: plan strategically for 2021
  • 19:27
    The virtual Strategy Conference & playbook
  • 26:57
    Free coaching call offer & wrap-up

Speakers

J
John Dye
Host, The American Contractor Show
J
Jim Johnson
Founder & Head Coach, Contractor Coach Pro

Key Takeaways

✦

Treat Q4 as a micro-year: October is 'sell it' (the '30 in 30' challenge β€” 30 new contracts in 30 days), November is 'build it,' and December-January is 'collect it' to avoid starving through winter.

✦

Your most likely sale is someone who already knows, likes, and trusts you β€” the first week of October, get off the doors and on the phones to call every past contact for jobs and referrals.

✦

Call back everyone who said 'wait until storm season is over' in spring β€” you'll be shocked how many are now ready but were just waiting for someone to follow up.

✦

Collections psychology: 'if it ain't collected by Thanksgiving, it'll get spent on Black Friday' β€” invoice immediately, because the longer money sits in a homeowner's account the more it becomes theirs.

✦

Prevent winter attrition on jobs carried to spring with a 'winter warranty' certificate plus monthly check-in calls, so competitors can't poach clients door-to-door over the winter.

✦

Set the right expectations in November by knowing your backlog β€” many storm jobs (e.g., Iowa) will carry to spring, and salespeople must prepare homeowners for that.

✦

Consider gift-oriented Black Friday offers (upgrades, impact-resistant shingles, even an Amazon gift card) β€” but build the cost into what you're selling.

✦

Don't coast into the holidays: plan 2021 strategically rather than reactively; question growth goals ('why double?') and think whether adding 'half again' makes more money without piling on overhead.

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