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Owned and Operated Growth

The Hidden $30K/Month Leak Killing Your Profit

πŸ“… January 6, 2026 ⏱️ 45:02 🎀 John Wilson, Jack Carr

Chapters

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  • 0:00
    2026 Business Health Priority
    The hosts emphasize the importance of slowing down and ensuring business health in 2026 due to market changes and increasing complexity.
  • 0:26
    Focusing on Profit, Not Just Revenue
    The discussion shifts to intentional profit planning over just revenue targets, aiming for significant EBITDA and net profit growth in the coming year.
  • 1:45
    Industry Changes and Health Focus
    The hosts explain why 2026 is crucial for focusing on business health, citing the rapid adoption of AI and a harder HVAC market in 2025.
  • 2:40
    Optimizing Marketing Spend
    They detail how they cut $30-40K/month in marketing by analyzing ROI, cancellation rates, and eliminating inconsistent lead sources, including pausing branded marketing.
  • 4:00
    Culling Excess Software Licenses
    A significant $10-12K/month saving was found by auditing and canceling unused software licenses and making new user onboarding more stringent.
  • 5:05
    Negotiating Vendor & Merchant Fees
    The episode highlights the importance of renegotiating credit card merchant fees and engaging with all vendors, including major software and phone providers, for better terms and pricing.
  • 6:00
    Material Cost Reduction Strategies
    The hosts discuss strategies to reduce material costs by centralizing vendors, negotiating pricing and rebates, and actively tracking for overbilling, aiming for a significant percentage reduction.

Speakers

J
John Wilson
Host
J
Jack Carr
Host

Key Takeaways

✦

Prioritize business health over aggressive growth in 2026; a healthy business offers more flexibility and runway for future experimentation.

✦

Shift your financial planning from solely revenue-driven to profit-driven, setting clear, ambitious EBITDA and net profit targets with a defined path to achieve them.

✦

Audit all marketing channels beyond just ROI; include cancellation rates and average ticket per lead source to cut underperforming or inconsistent spend (e.g., stopping branded marketing if data supports).

✦

Aggressively review and eliminate unused or underutilized software licenses; implement stricter controls for new software user onboarding to prevent unnecessary monthly expenses.

✦

Renegotiate with all vendors, from major suppliers like Service Titan and phone providers (e.g., Verizon/T-Mobile) to credit card merchant services, to secure better pricing, terms (e.g., net 60), and rebates.

✦

Implement a robust system for monitoring material purchases to prevent overbilling and ensure negotiated pricing is applied correctly, as even small errors can cost thousands annually.

✦

Consider adopting AI tools to replace or enhance existing subscription software, as custom-built AI solutions can offer significant cost savings and efficiency improvements.

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