Building A Multi-Million Dollar Business From The Ground Up with Jason Phillips and Tommy Mello
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Key Takeaways
In unregulated trades where anyone with $500 and an LLC can call themselves a pro, getting properly licensed and certified sets you apart as the real professional.
Owners who insist nobody can do the work as well as them stay trapped working in their business instead of on it, which caps their growth for life.
Formal education ending is where most people stop learning; committing to reading and self-development is a rare differentiator that compounds over time.
A short daily standing leadership meeting keeps the team aligned on what must get done and creates accountability without long, draining sessions.
Use a framework like DISC to understand personalities so you hire and manage the right people for each role instead of guessing.
Great salespeople win by listening far more than they talk, letting the customer do most of the talking is often the tell of a guaranteed sale.
When someone underperforms, start with yourself: either you hired wrong, trained wrong, or managed wrong, rather than blaming the employee.
Your best future hires already have jobs and will never see your posting, so recruiting A-players requires relationships and referrals, not just ads.
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