Generating $2M in Sales Through Thumbtack with Josh Downing and Tommy Mello
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Key Takeaways
Josh generated $2M through Thumbtack by responding to leads fast and thoroughly — detailed replies with photos that win the customer before a competitor answers.
Every response is a sales pitch: give complete information, attach pictures, and qualify the customer through the back-and-forth.
Don't be cheap about your products in your messaging — lead with quality and confidence, not the lowest price.
Start lean — buy your truck off eBay and keep cash requirements low so you can survive the early two-man-team phase.
Being known and building relationships early was a huge success driver; people buy from the person they've come to know.
Watch your metrics like an EKG — real-time visibility into what's working keeps the business healthy.
The grind has a cost — Josh admits he was a poor husband and father early on, a warning to protect what matters while you build.
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