← Back to Library
The American Contractor Show

The Kings of Networking Share How Contractors can Build VALUABLE Relationships!

πŸ“… July 16, 2020 ⏱️ 33:26 🎀 John Dye, Troy Climer, Michael Gogan

Chapters

Click to jump to section

  • 1:09
    Introducing Troy Climer and Michael Gogan
  • 4:23
    Love, lead, laugh and the Catalyst Group
  • 6:38
    Sales rep vs. relationship builder
  • 8:50
    Why relationships are transferable
  • 10:30
    The 2016 origin of the Balanced/CompanyCam bond
  • 13:16
    Surviving personnel transitions
  • 15:27
    Why contractors operate as fearful islands
  • 18:16
    The generational shift toward working together
  • 21:06
    Start with cross-vertical relationships
  • 22:46
    Bring the human factor back; forgive bad experiences
  • 24:59
    The 2020 opportunity to network digitally
  • 28:53
    Don't overlook relationships with your clients

Speakers

J
John Dye
Host, The American Contractor Show
T
Troy Climer
Balanced Claims; President, Catalyst Group
M
Michael Gogan
CompanyCam

Key Takeaways

✦

Relationships, not sales tactics, are the core of business success; Troy's framework is 'love, lead, laugh,' which turns strategic partnerships into genuine friendships.

✦

The Catalyst Group brought 30+ leading vendors (from midsize to billion-dollar companies) together and created a family-like camaraderie that has helped shape the industry over five years.

✦

There's a real difference between a sales rep and a relationship builder; Michael Gogan wins CompanyCam clients through meaningful relationships, not selling, and it's far more fulfilling and productive.

✦

Relationships built on genuine value are transferable: the Balanced/CompanyCam partnership survived personnel changes because it was founded on love, lead, laugh at the brand level.

✦

Contractors often operate as fearful, closed-off 'islands'; that mindset stifles the industry's growth potential, though a generational shift (Gen X leadership) is opening things up.

✦

To get past the fear, start with cross-vertical relationships (a roofer partnering with a landscaper) rather than a direct competitor, then let the value you see build your confidence.

✦

Bring the human factor back: everyone makes mistakes, so lead with positivity, forgiveness, and understanding instead of labeling one bad experience as a permanent 'bad apple.'

✦

Get involved in free groups (Catalyst Group, RT3, Storm Ventures, Roofers Helping Roofers) and local/national networks to level the playing field and meet people ethically.

✦

Don't overlook relationships with your clients; investing time and genuinely caring (not just closing the sale) pays dividends on the back end just like B2B relationships do.

Want the full experience?

Join the Inner Circle for full access to every episode, AI-powered insights, personalized coaching, and a network of industry leaders.

Join Inner Circle β†’

Inner Circle Membership Portal © 2026 Power100. All rights reserved.

power100.io