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TruCoach Podcast

The Home Improvement Website Fix to Win More Leads Before They Even Call

πŸ“… April 28, 2026 ⏱️ 28:50 🎀 Chris Bean, Brian Gottlieb

Chapters

Click to jump to section

  • 0:01
    Intro: Meet Chris Bean & Tens of Millions of Leads
  • 2:42
    Speed Equals Conversions
  • 4:53
    Headless TruSpeed vs. Slow WordPress
  • 7:42
    What Best-in-Class Companies Do
  • 8:47
    Trusting & Acting on Your Data
  • 13:02
    Owned vs. Aggregated Leads: Diversify
  • 15:11
    No Lead Source Over 20%
  • 16:51
    Measure Your Website's Conversion Rate
  • 19:03
    Where AI Search (GEO/AEO) Really Fits
  • 22:46
    Blogs, Brand Story & Telling It Consistently

Speakers

C
Chris Bean
President, Truvolv
Brian Gottlieb
Brian Gottlieb
Host, TruCoach Podcast

Key Takeaways

✦

Speed equals conversions, and old platforms kill it: the average site converts just 2-3% and loads in 6-8 seconds, and since most traffic is mobile, latency is the number one reason people abandon. WordPress and Webflow are 'coupled' so every click hits the database, while a headless system like TruSpeed serves pages in milliseconds, lifting conversions and lowering your Google/Facebook cost-per-click through a higher quality score.

✦

Best-in-class companies out-train and out-analyze: their teams are more senior and better trained, they know their set, issue, and close rates cold, and when a week is off they ask 'what else changed in my business?' instead of blaming the agency.

✦

Trust your data, then act on it: many owners don't trust their own financials or lead data, so they hesitate to hire the key person they need, and forecasting plus hitting targets with certainty is what turns that hire into an easy decision.

✦

Diversify with owned assets and keep no source over 20%: build earned and owned lead sources (your own SEO, paid media, Google Business Listing) alongside aggregators, because a rule change like TCPA/CCPA or a big-box exit can wipe out a single source overnight.

✦

Measure your website's conversion rate first: companies track everything except the metric at the tip of the spear, and moving one client from a 9% to a 14% conversion rate drastically raised leads and cut cost, because every other metric improves when you fix the top of the funnel.

✦

Put AI search in its proper order: GEO/AEO optimization matters, but ChatGPT is only about 2% of search and drives mostly national, sub-1%-converting traffic for geographically limited contractors, so start with Google Ads, Maps/GBP, and organic search before chasing AI.

✦

Tell your brand story consistently: all-discount 'barking dog' direct response gets tuned out over time, so pull your about-us, community, and team story forward onto the homepage instead of burying it, which makes direct response work better and abbreviates the conversion process for branded traffic.

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