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Ingage Podcast

Ingaged | The Contractors Who Win Will Be the Ones AI Can Find

πŸ“… May 5, 2026 ⏱️ 25:15 🎀 Jared

Chapters

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  • 0:31
    Intro: how Jared landed in home improvement
  • 2:39
    Building a $10M business his own way (no weekends)
  • 4:17
    Thinking about new technology: do what nobody else does
  • 6:23
    The new frontier: being found by AI
  • 9:40
    Measuring whether technology investments pay off
  • 11:50
    Rolling out tools to independent-contractor reps
  • 16:07
    The hard lesson of a complicated CRM rollout
  • 20:00
    Realistic expectations, bandwidth, and telling the truth

Speakers

J
Jared
Home Improvement Business Owner (siding, windows & exterior painting)

Key Takeaways

✦

Jared built a ~$10M siding, windows, and exterior-painting company from scratch in 2010 by refusing to run leads on evenings and weekends β€” proving the old-school 'two-legger' model wrong.

✦

His edge was doing what nobody else did β€” advertising on Google 15 years ago when older owners rejected the internet; now that everyone has copied it, cost-per-lead has risen and margins have compressed.

✦

The new frontier is AI discovery β€” buyers want ChatGPT or Google AI to simply name the top three companies, so the goal is to be one of those three before competitors catch up.

✦

Measure technology by investing and tracking hard β€” asking every caller 'how did you hear about us?' alongside CallRail over a 90-day window tells him whether the spend paid off.

✦

As a small business with independent-contractor reps, you can't mandate tools β€” you buy it, deploy it, and 'beg and plead'; adoption is the constant challenge (his cores: know your product and tell the truth).

✦

His biggest tech lesson: a new CRM turned out far more complex and time-consuming than promised β€” a small business without someone dedicated to own the build gets stuck deep in sunk cost.

✦

Vet realistic expectations and bandwidth before you buy β€” AI is only as good as the context you give it, and honest dialogue (even telling a homeowner not to buy) beats being sold a dream that can't be delivered.

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