He Fired Me After I Gave Him a Break: The No-Discount Rule Every Lawn Pro Needs
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Key Takeaways
Avoid offering discounts, especially to new clients, as it often leads to a lack of loyalty and clients seeking cheaper alternatives.
Prioritize your time and profitability; if a client's property is too far for a single job, it's better to decline rather than incur unnecessary travel expenses.
Be prepared for equipment challenges in extreme weather conditions, particularly heat, by having backup tools and understanding how temperature affects engine performance.
Invest in a larger enclosed trailer (e.g., 8.5x18) for better maneuverability and storage, allowing for easier organization of equipment.
Utilize E-track systems with click straps for securing handheld equipment in trailers; avoid elastic bungee-like straps as they can come loose.
Mastering 'flip edging' can be an efficient and precise alternative to stick edgers, despite online debates.
When pricing larger, unfamiliar jobs like extensive weeding, provide a flexible price range to the client to manage expectations and ensure profitability, while still aiming to exceed expectations.
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