E-232 Pool Nation Podcast – Embracing the Future with Bob, Stan and The Attendant

📅 January 27, 2025 ⏱️ 1:44:06 🎤 Edgar Deus, John JJ Flawless, Zach, Bob Doan, Stan Resnik, Ben

Chapters

Click to jump to section

0:47

Welcome and Guest Introduction

The hosts welcome Bob Doan and Stan Resnik from Poolside Tech, setting the stage for a discussion about their innovative pool automation system, The Attendant.
10:48

From Restaurant Tech to Pool Automation

Bob shares his extensive background in restaurant technology, explaining how experience in industrial control and user interfaces for Burger King and other chains provided a foundation for Poolside Tech.
16:53

The Technology Parallel

The discussion delves into the parallels between restaurant POS systems and pool automation, highlighting how similar data-driven approaches can revolutionize efficiency and problem-solving in the pool industry.
33:41

Identifying Industry Gaps

Bob and Stan recount their personal frustrations as pool owners, realizing the limitations of existing pool automation systems and identifying opportunities for a more comprehensive and proactive solution.
52:39

Building The Attendant Platform

Stan explains the challenges and triumphs of building the Attendant, detailing how their restaurant tech experience informed the development of robust hardware and software capable of integrating diverse pool equipment.
1:30:20

Overcoming Market Entry Barriers

Stan discusses the initial resistance they faced entering a market dominated by a few major players, and how their commitment to comprehensive support and open-platform philosophy helped them gain traction.
2:00:39

Education, Training, and Support

The guests emphasize the critical role of education and extensive support in helping new dealers adopt their technology, offering various training options to build confidence and ensure successful installations.
2:10:10

Key Features and Capabilities

Bob outlines the core features of The Attendant, focusing on energy savings, automated water chemistry, advanced lighting control, and proactive monitoring for both homeowners and pool professionals.
2:42:21

Future Innovations and Partnerships

Stan reveals upcoming features, including integration with H2Flow for enhanced hydraulic management and energy savings, highlighting the platform's continuous evolution through software updates.

Speakers

Edgar Deus

Host

John JJ Flawless

Host

Zach

Host — the pool boy

Bob Doan

CEO Poolside Tech

Stan Resnik

Ben

Key Takeaways

✦

Embrace data analytics and KPIs to gain deep insights into your business operations, identifying inefficiencies and opportunities for growth, similar to how large corporations optimize their processes.

✦

Prioritize proactive problem-solving by using advanced automation systems that alert you to potential issues before they escalate, improving customer satisfaction and reducing reactive service calls.

✦

Invest in technology that offers open compatibility with various brands and equipment, allowing you to choose the best solutions for clients based on merit, not just brand loyalty.

✦

Leverage robust training and support resources from technology providers to confidently adopt new systems, ensuring smooth installations and effective troubleshooting, even for complex setups.

✦

Recognize the value of a 'living and breathing' automation system that receives continuous software updates, ensuring your investment remains relevant and gains new capabilities without requiring hardware replacements.

✦

Communicate the value of advanced pool automation to homeowners by highlighting energy savings, convenience, and proactive maintenance, demonstrating how technology enhances their pool ownership experience.

Want the full experience?

Join the Inner Circle for full access to every episode, AI-powered insights, personalized coaching, and a network of industry leaders.

Join Inner Circle →

← Scaling Your Pool Business: Mastering the 4 Phases of Pool Pro Success

Pool Nation Podcast →