E-249 Pool Nation Podcast – Pool Pro Lawsuits Acid Fails & Million Dollar Mistakes
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Key Takeaways
Always maintain detailed logs and photographic evidence of your work to defend against potential claims, especially when taking over new accounts or dealing with heater damage.
Avoid parking your vehicle in client driveways whenever possible to mitigate risks of acid spills, oil leaks, or other property damage.
Educate yourself and your employees on proper chemical handling, particularly avoiding trichlor in dark bottom pools to prevent staining and damage.
Never leave a hose unattended while filling a pool; consider having homeowners manage this task to avoid liability for overfills and subsequent water damage.
Invest in both general liability and an excess umbrella policy to ensure comprehensive protection against large claims, as standard policies might not cover extensive damages.
Prioritize securing life and disability insurance to protect your family's financial well-being in case of unexpected injury or death, as even minor accidents can disrupt income.
Implement clear protocols for draining pools, ensuring homeowners are present to check for backflow into the house and documenting the process thoroughly.
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