How Remodelers Can Fix Culture and Boost Morale

Acknowledge and address negative company culture directly by involving key management in problem-solving and brainstorming solutions.

Clearly define and write down core expectations for employees across categories like teamwork, customer experience, and professional conduct to set a clear standard.

Implement a peer-to-peer recognition system, like the #UBE award, where teammates nominate each other for positive behaviors, fostering a culture of mutual support and appreciation.

Offer meaningful and customizable rewards (not just tools) for recognized achievements, including significant monetary value, to motivate and excite employees.

Structure the recognition program simply to ensure consistent participation and tracking, avoiding over-complication that can deter engagement.

Understand that investing in culture and morale through such programs can lead to increased efficiency, improved communication, and invaluable word-of-mouth recruitment, offsetting the program's cost.

Be prepared to address employees who resist positive cultural changes, as their departure might be necessary for the overall team's well-being and progress.